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Some people put off email marketing due to the intimidation factor. Writing sales emails requires carefully worded text free from spelling and grammatical errors as well as a degree of creative thinking. These skills are essential to having your business be perceived positively and looking professional.

Here's a great article I found online: BKindred founder Penny Locaso believes opportunity lies in human connection. And the self-confessed ‘happiness hacker’ should know – since launching her business Locaso has made 1000s of them. These moments of connection have led Locaso to some impressive places, delivering keynote addresses for global brands and spruiking on STEM at a field trip to NASA. Yet life was not always an upward trajectory for Locaso. She explains whilst fear had always been a constant presence in her life, it wasn’t until she embraced the fear and did it anyway that her life began to change for the better.

Researchers looking at the effect of smartphones on face-to-face social interactions found that people who used their devices while out for dinner with friends and family enjoyed themselves less than those who did not.

For small and medium businesses, online communication and collaboration tools are a game-changer, saving time and breaking down barriers. From email to instant messaging, video conferencing, and interactive whiteboards, communicating has never been easier.